We are always happy to troubleshoot any issue for you and for this it’s important to get all the necessary data from Call Control.

You can send us this data from Call Control Settings by swiping the screen from left to right or by tapping the sandwich icon in the top left corner. Find the section “Support”, add any relevant description of your issue in the “Support” page, tap “Send”, you will be redirected to your mailbox to send this data from your phone. Before sending, please make sure, that the option “Send application log and device details” is checked: