How to restore your subscription after you’ve created a new account?
- Call Control iOS
- Call Control Android
- Call Control Home
- Call Control Home iOS App
- Call Control Home Android App
- Call Control Web Portal
In case you purchased a subscription via Google Play and logged with a different account, Google Play needs to synchronize with Call Control in order to activate and retrieve the subscription on your new account.
Please follow these steps to retrieve and activate your subscription:
- Make sure you are logged in to Google Play using the account you used when you purchased the subscription to Call Control.
- Open Call Control, tap on the sandwich icon at the top left corner (or swipe left-to-right starting from the left edge of your screen) to reveal settings drawer, select the My Subscriptions, then wait for 10 or 20 sec while Google Play updates your subscriptions.
You can make sure your subscription to Call Control Premium is activated by swiping the screen to the right to reveal the sidebar. At the top of it, you will see Protection status: High. You can also go to the About screen from the sidebar and your subscription status will be shown there.
Let us know if you need further assistance at firstname.lastname@example.org