How to use Do Not Disturb in Call Control?
- Call Control iOS
- Call Control Android
- Call Control Home
- Call Control Home iOS App
- Call Control Home Android App
- Call Control Web Portal
You can use Do Not Disturb (DND) to schedule times which you do not wish to be contacted, blocking all calls when enabled, and you can add exceptions to the DND such as your Contacts or Allowed list.
Do Not Disturb mode when enabled will block all calls according to your default blocking mode which is configured in General Settings. You can set up schedules for each day of the week or enable DND mode 24/7.
How to Get Started
Tap on the sandwich icon in the top left corner or swipe from the left edge of your screen to reveal the Sidebar. Then tap on Do Not Disturb.
Tip: The settings drawer will quickly indicate if DND mode is active, the screenshot below indicates DND is off.
Do Not Disturb Overview Screen
This screen is comprised of three main elements:
- The Scheduler – this is where you setup your schedules when DND mode is to be enabled.
- DND Exceptions – tap to configure exceptions to the DND mode who will be allowed even when DND is enabled.
- Enable DND 24/7 – tap to enable DND mode all day, every day.
To set up specific days and times you want to block calls, start by tapping the day of the week you want to schedule. Tapping once puts the scheduler in day mode, tapping twice puts the scheduler in night mode.
The green arrow indicates when DND mode will START, the red arrow indicates when DND mode will END. Tap and hold the arrows and drag them up and down to change times. The times along the top indicate the start time, the times along the bottom indicate the end time. The RED line in between indicates that calls will be blocked during that timeframe.
Tip: You can easily copy a schedule you’ve created by tapping other days of the week.
Tapping the day of the week twice changes DND into night mode. The green arrow indicates when DND mode will START, the red arrow indicates when DND mode will END. Tap and hold the arrows and drag them up and down to change times. The times along the top indicate the start time, the times along the bottom indicate the end time.
Tip: The red line shows in the morning and evening indicating that DND mode is active overnight.
This is where you can configure exceptions who will be allowed to call you even when DND Mode is enabled. You can add your Allowed List, Contacts or a subset of your contacts by tapping the arrow to the right of the Contacts label.
For example, a common configuration is to enable DND mode 24/7 but always allow calls from contacts.
Enable DND Mode 24/7
Enabling this setting will enable DND mode all day, everyday and will block all incoming calls and text messages according to the default blocking mode you have configured in General Settings.
How to block all calls except contacts
A popular question we receive is how to set Call Control to block all calls except for callers from your contacts list. You can quickly set this up by tapping the DND 24/7 checkbox and then tapping Exceptions and tap the Contacts checkbox.