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What call blocking options can I choose in Call Control

Written by Ben Sharpe

Updated at June 11th, 2021

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Under General Settings – Call Blocking section you can turn ON the following options:

CommunityIQ – enables or disables automatic blocking of spam and nuisance callers on our community blacklist. The Community Blacklist is regularly updated based upon the volume of user complaints that we receive about a given caller using an algorithm that takes into account the activity of over 3 million Call Control users and monitors over 5 million telephone numbers. The most active spam callers are added to the Community Blacklist and are blocked automatically.

Real-time call blocking – this is our new option which provides better protection against different spam numbers in real-time. If this option is enabled Call Control will request the info from the CommunityIQ before you get each call and will handle calls according to the obtained results.

Block Calls by Names – this feature helps in blocking the callers by the names which were identified by the carrier`s Caller ID.

Spoofed Similar Numbers – Call Control will block incoming calls from the numbers similar to your number in the first six digits. The contacts starting from the same digits will not be blocked.

Private Calls – incoming calls with “Private” listed as their caller ID will be blocked when this setting is enabled.

Unknown Calls – incoming calls with “Unknown” listed as their caller ID will be blocked when this setting is enabled.

Fake Caller ID – if Call Control detects that the incoming caller ID is not valid or spoofed, Call Control will block these calls automatically when this setting is enabled.

Non-Numeric Numbers – Call Control will block calls and text messages in which the phone number contains non-numeric information such as letters or special characters when this setting is enabled.

Emailed Text Messages – Call Control will block the numbers that look like email addresses when this setting is enabled.

Toll Free Numbers – Call Control will block incoming calls from the numbers that are identified by a dialing prefix similar to a geographic code, such as 800, 888, 877, 866, 855, 844, 833, etc.

International Numbers – this option blocks the numbers that include country codes and are marked as international. You’ll need to choose your country to use this option.


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